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Scale Your Retail Brand into a High-Performance Multi-Vendor Marketplace

Marketplaces have grown at least 2x faster than traditional ecommerce.
With Garnet, you get both the technology and the team to scale your retail brand into a modern, high-performance marketplace.

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Why Marketplaces Grow 2x Faster Than Traditional Ecommerce

By 2024, marketplaces accounted for 67% of online retail globally. Shoppers expect breadth, selection, and convenience — all in one destination. Traditional single-brand stores simply cannot compete with the catalogue depth and discovery experience that a marketplace provides.

The shift is structural, not cyclical. Brands that add a marketplace layer on top of their existing store unlock a compounding growth engine: more vendors means more products, more products means more organic traffic, and more traffic attracts better vendors.

With Garnet, you expand your assortment without physical inventory risk. Your partner brands manage their own stock while you earn commissions, control curation, and own the customer relationship end to end.

Key Features

1

Curate with Confidence: Vendor Selection Based on Your Values

Every marketplace is only as strong as its vendor base. Garnet's vendor application system lets you design your own qualification process with custom forms, approval stages, and a full audit trail — so you onboard brands that truly fit your positioning.

Define the questions you ask, set the criteria that matter, and make consistent decisions at scale. Whether you are vetting 5 vendors a month or 500, your curation standards remain intact.

Read the vendor application docs


2

From 'Invite' to 'Live' in Under 6 Minutes

Vendor onboarding is often the biggest operational bottleneck for growing marketplaces. Garnet eliminates it. Connect directly to a vendor's Shopify or WooCommerce store for real-time inventory sync, let vendors upload their entire catalogue via CSV mass-upload, or guide them through our intuitive listing interface.

Whichever path your vendor takes, they can go from invitation to live listings in under six minutes — no lengthy setup calls, no manual data entry on your side.

E-commerce integrations  ·  Shopify install guide  ·  CSV upload docs


3

White-Labeling: Your Brand, End to End

Your vendors, your customers, and your partners should see only one brand: yours. Garnet lets you configure a custom domain, upload your logo, apply your colour palette, and personalise the entire vendor portal — from welcome emails to shipping label headers.

The result is a seamless branded experience that builds trust, improves vendor retention, and positions your marketplace as a professional destination in your category.

Learn more about white-labeling


4

The Engine Behind Garnet

Running a multi-vendor retail marketplace means coordinating dozens of moving parts every day. Garnet handles the heavy lifting: product listing and approval workflows, automatic order splitting by vendor, configurable shipping rules and zones, and flexible commission structures with automated payouts.

Each feature is designed to reduce manual operations and let your team focus on growth rather than administration.

Product listings  ·  Order splitting  ·  Shipping  ·  Commissions


5

Data-Driven Retail: Deep Analytics

Garnet provides a three-tier analytics architecture so you always have the right data at the right level:

  • Marketplace level — revenue, GMV, top-performing categories, and platform health metrics.
  • Vendor level — individual vendor performance, fulfilment speed, return rates, and payout history.
  • Product level — conversion rates, inventory turnover, and variant-level insights.

Use this data to make confident merchandising decisions, renegotiate vendor terms, and spot growth opportunities before your competitors do.

Read the analytics docs

Satisfied customers all around the world

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Without doubt the best

Customer: Garnet is without doubt the best multivendor marketplace I've used. The platform is intuitive, simple and meets our needs perfectly. Customer support is always responsive and available.
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Simple intuitive

Customer: App very useful as a marketplace. Simple intuitive, easy to manage and above all great support and quick attention by François. He helped us at all times and adapted the platform to our needs and new features for us.
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Best marketplace app we have used

Customer: After testing multiple apps, Garnet is the best marketplace app we have used. With their expertise, they've created an intuitive and simple solution (for us and vendors). Garnet is constantly improving their offering, releasing new features and their customer service is some of the best we have received.
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A breath of fresh air

Customer: Garnet was a breath of fresh air after struggling to get Webkul and other marketplace technologies set up. Garnet is incredibly easy to use for both me as the store owner and my vendors. It's getting new features nearly every week and constantly improving. So glad I found this app!
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Next level customer service and support

Customer: Garnet Marketplace is a new app but Francois is constantly updating and improving features. His customer service and integration support is next level. He responds to emails quickly and works closely with you to ensure the app is meeting your specific needs. The app is much simpler to set up and easier to navigate (for both ourselves and our vendors) than other marketplace apps we had trialled.
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Easiest way to implement a multi-vendor marketplace

Customer: Garnet has been the easiest way to implement a multi-vendor marketplace into my Shopify store. Other marketplace apps like Webkul seemed so daunting to use, but with Garnet, the integration worked seamlessly with my store collections. My vendors have been able to easily track their sales with the user interface, and there was no code involved for getting the app up and running.
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None surpasses the excellence of Garnet

Customer: Having explored various multi-vendor marketplace solutions, ranging from Dokan to Shopify Multi-vendor, I can confidently say that none surpasses the excellence of Garnet. Garnet simplifies the vendor account setup, product addition, and payment process, creating a user-friendly environment that incentivizes vendors to join your platform. What sets Garnet apart is not only its exceptional...
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So much better

Customer: We installed the Webkul Market Place app and it covers all the bases, however, it requires much time and experience. Along comes Garnet and everything is so much easier and better. François the developer is a good man who responds promptly when needed. I highly recommend the Garnet Marketplace app.
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Helped our marketplace grow

Customer: François and the team have been exceptional and really helped our marketplace grow into what it is today. Through this app we were able to build a scalable marketplace with all the functionality you can expect from any leading c2c marketplace.
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Far surpasses competitors

Customer: Garnet provides an elegant UI that ensures a frictionless vendor experience helping marketplaces that supports ease in vendor acquisition. Garnet far surpasses competitors. The documentation is robust and clear. The support and communication offered by the Garnet team is stellar.
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An absolute game changer

Customer: Garnet has been an absolute game changer for us as a Marketplace. Our team efficiencies have improved by 40% as there are such few issues and anything that pops up is dealt with swiftly.
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Flexible and collaborative

Customer: Whenever I was missing a feature or needed something implemented in a different way, François thought with me and helped me find a solution. A truly flexible and collaborative approach.
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Clean tech and exceptional team

Customer: We're working to set up a vertical marketplace and the team at Garnet has been extremely helpful and supportive. The tech is clean and the app has what is needed to support our use case!
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Amazing customer service

Customer: Amazing customer service! I had questions about customizing fields for my store, I received a call right away and changes were made within days.
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Everything I need

Customer: Easy to use. The team is very responsive and professional. So far they have everything I need to start my multivendor site.
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Best in market by a long shot

Customer: After trying every marketplace app available, Garnet is definitely the best of them all. Francois is so helpful and has obviously experienced the pain-points himself which make the features even more credible. Best in market by a long shot.
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Nothing was too much trouble

Customer: Really happy with Garnet and the approach they take to the entire process. From the outset, nothing was too much trouble, out of regular hours support and a complete willingness to adapt to our needs. Highly recommend.
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Vendors are so much happier

Customer: We switched to Garnet and our vendors are so much happier. Support team resolves issues within hours to days.
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Stable, reliable, beautiful UX

Customer: It's well built and free of errors. Excellent support. A stable and reliable app. A beautiful, user-friendly UX.
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Available immediately

Customer: I had a chat with Paul and François about opening a marketplace and they were available immediately to answer all my questions and even set up a call to talk. Great service!
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Straightforward and easy

Customer: We tried several multi-vendor apps (Webkul etc) before finding Garnet. Most of the multivendor apps are so difficult for sellers to set up their accounts and list their items. Garnet marketplace is very easy to use as a business owner I wanted the seller UX to be straightforward and easy - and this is what Garnet provides. Francois and Paul are both amazing and helped me set up my market place within 24 hours and have been so supportive.
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Eine super App!

Customer: Ich habe Garnet genutzt und muss sagen, dass es eine super App ist! Das Team, der Support und alles, was dazugehört, sind klasse. Die App bietet viele Möglichkeiten, die im Vergleich zu vielen anderen Anbietern, bei denen alles 0815 ist, wirklich herausstechen. Paul hat mir sehr geholfen zu verstehen, wie die App funktioniert, und bei Fragen per E-Mail kam auch immer prompt eine Antwort mit einer Lösung oder einem Lösungsvorschlag.
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Most intuitive tool of its kind

Customer: We've been using Garnet Marketplace for just over a year, it is the most intuitive tool of its kind. Their team has been incredibly supportive from day one, helping us transform our store into a fully functional multi-vendor marketplace. Francois has been outstanding — quick to respond to any issues, open to feedback, and always willing to implement solutions that meet our needs.
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Runs like silk

Customer: Francois was amazing. He was able to help us with the configuration swiftly. And the app runs like silk now for us. Great add on for anyone seeking to sell others products like a mini Amazon.
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Everything I need it to be

Customer: Garnet multivendor marketplace has been everything I need it to be. I've tried other apps like WebKul and ShipTurtle, and I wasn't particularly impressed. Garnet values you, is constantly coming out with new features, has great support, and is pretty straight-forward.
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Approachable and quick

Customer: Garnet always understand our needs as budding market places and approachable. Quick response time as well.
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Super communicative founders

Customer: Great platform, founders are super communicative and willing to help.
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Fantástica app

Customer: Fantástica app para vender productos de diferentes vendedores. Atención al cliente muy rápida y eficaz por parte de François. Además, se adaptaron a nuestras necesidades incluyendo nuevas funcionalidades para nosotros.
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Hands-down the best app

Customer: If you have multi vendors, Garnet is hands-down the best app. The app is great, user-friendly, IT support is always on it. They're always making changes to best fit all the needs of our customers. I love this app.
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Great design and functionality

Customer: The design and functionality look great! The founders are very helpful!
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Very fast to get up and running

Customer: Very good customer service, they really listen to you and help you where it's needed. Recommend their app for any marketplaces out there and it's very fast to get up and running.
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Die fortschrittlichste und beste Lösung

Customer: Unschlagbarer und herzlicher Support. Die beiden Gründer machen gemeinsam den Support und sind offen für jegliche Art von Fragen. Die App ist meiner Meinung nach die fortschrittlichste und derzeit beste Lösung für einen Online Marktplatz im europäischen Raum und darüber hinaus. Und sie werden immer besser. Weiter so!

Frequently Asked Questions

Got questions about retail marketplace software? We've got answers!

Ask a Question
  • 01

    How do I make sure new vendors meet my brand's quality standards?

    Garnet gives you a fully customisable vendor application system. You design the qualification form, set the approval criteria, and review submissions with a complete audit trail. Every onboarding decision is documented and consistent, regardless of how many vendors you evaluate each month.

  • 02

    Does Garnet support physical and digital retail products?

    Yes. Garnet supports both physical goods and digital assets. If you are building a marketplace for downloadable content, online courses, or software licences, the platform handles digital delivery workflows as well. Learn more about digital asset marketplaces.

  • 03

    Can I sync inventory from my vendors' existing stores?

    Yes. Garnet integrates directly with Shopify and WooCommerce for real-time product and inventory synchronisation. When a vendor updates stock or prices in their own store, the change is automatically reflected on your marketplace — no manual intervention required.

  • 04

    How does the platform handle returns in a multi-vendor retail setup?

    Each return or refund is associated with the originating vendor's sub-order, so responsibility and credit are attributed correctly. Garnet's refund workflow keeps both the marketplace operator and the vendor informed at every step. Read our guide on refunds and returns.

  • 05

    Is there a limit to the number of SKUs I can host?

    No. Garnet's unlimited plans place no cap on the number of products or variants you can list. Whether you have 1,000 or 1,000,000 SKUs, the platform scales to meet your catalogue requirements without additional product-based fees.

  • 06

    How does vendor payout work, and can it be automated?

    Payouts are fully automated via Stripe Connect. You define the schedule — periodic (e.g., every Monday, first of the month) or event-triggered (e.g., 14 days after delivery). Vendors receive their earnings automatically, and you retain the commission, with a full ledger available for reconciliation.

  • 07

    Can I set different commission rates per vendor?

    Yes. Garnet supports both a global default commission rate and individual vendor-level overrides. You can also configure product-level rates for specific categories or items. This flexibility lets you negotiate bespoke commercial terms with key vendors while maintaining a consistent baseline for the rest of your catalogue.

  • 08

    Can I share analytics data with my vendors?

    Yes. Analytics visibility is configurable per level. You decide which metrics each vendor can see about their own performance — sales, returns, payout history, and more — without exposing marketplace-wide or competitor data. This transparency helps vendors optimise their listings and strengthens long-term partnerships.

Ready to see how Garnet fits into your retail strategy?

Install Garnet on Shopify and start building your curated retail marketplace today. Unlimited vendors, unlimited products, and a team of marketplace experts behind you.

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