Made It Australia

Industry: Handmade goods
Country: Australia
Model: B2C
Webpage: https://madeit.com.au/

Founded in Australia, MadeIt is the leading online marketplace for handmade goods, showcasing unique creations from Australian makers and artisans.

Key Figures

Vendors

1,000+

Products

20,000+

Products per vendor

10-30

XXX

XXX Garnet has been an absolute game changer for us as a Marketplace. The tech is clean and the team is exceptional. We shifted from MVM in June and our team efficiencies have improved by 40% as there are such few issues and anything that pops up is dealt with swiftly by the Garnet team. We have completed a few custom projects with Garnet which have been an absolute success giving us additional features we want. The price is fair and the work is super high quality. Highly recommend this platform and excited for what Garnet have in the pipeline for future functionality.

Project

MadeIt former Shopify multi-vendor setup was particularly complex: vendor lacked autonomy and slow app support created bottlenecks that hindered both day-to-day operations and the marketplace's overall development.

Through this partnership, Garnet:

Managed the full end-to-end migration, including products, orders, users and vendor configurations.
Delivered a more reliable platform with an improved vendor interface, reactive support.
Built custom features to meet vendors' specific needs, including product-level shipping and live messaging moderation.

Thanks to Garnet, MadeIt saved 40% operation time.

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