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Garnet Product Releases
24 July - Messaging docs: classic vs modern
We reorganized the messaging documentation to make the two storefront theme components easy to tell apart: the classic setup — a dedicated messages page — and the modern setup — a floating, Messenger-style widget on every page. Each now has its own step-by-step guide, and the messaging overview explains which one to pick.
23 July - Custom options improvements
We've made a round of improvements to custom options. Vendors can now reorder options by dragging them into place, and that order is reflected exactly on the product page. Deleting an option now reliably removes it from the storefront, the option types have been tidied up — the on/off option is now labelled Checkbox, and the little-used Long text type was retired.
22 July - Marketplace directory is live
Our new marketplace directory is now live: 60 real-world online marketplaces — successes and cautionary tales — each with its status, business model, GMV and what it is known for. Filter by status (Active, Acquired, Struggling, Defunct) or region, and sort by GMV, name or newest first, to explore how marketplaces around the world are built.
22 July - Combined live rates from one warehouse
When several products in an order ship from the same address, Garnet now combines them into one live rate covering every package, instead of requesting a separate rate per vendor. A single multi-package shipment is usually cheaper than the sum of individual rates, so customers no longer pay twice for items leaving the same warehouse.
21 July - Disable duplicate product
Marketplaces can now stop vendors from duplicating products. Turn on Disable duplicate product under Admin Panel > Features > Products and the Duplicate button is hidden from the product page. Useful when listings are managed centrally and vendors should not spin off copies.
20 July - Payout adjustments
Marketplace admins can now adjust a vendor's payout on any order — an arbitrary positive or negative correction applied straight from the order's Finance section. Presets make the common cases one click: Refund shipping, Refund taxes, Refund discounts and Refund commission prefill the amount for you. The dialog previews the resulting amount Due before you save, and each adjustment is recorded as its own payout line.
20 July - Custom domain naming rules
Custom domain subdomains must use letters, digits and hyphens — underscores (_) are not supported.
20 July - Hide the product tab
You don't need the product tab? Hide it. This is useful when listings are managed centrally by the marketplace or come from a shared catalog rather than being maintained by vendors themselves. Turn it on under Admin Panel > Products > Features.
18 July - Redesigned dashboard
The dashboard has been rebuilt from the ground up. A scorecard shows your key numbers at a glance — sales, orders, visits, conversion, product count, average order value, average fulfillment time, and refunds & returns — over a timeframe you pick (last 7 days, 30 days, or 12 months). A new trend explorer lets you plot any metric over time, and operational to-do panels surface the work that needs attention: items to fulfill (oldest and most overdue first), ongoing refunds and returns, and — for marketplace admins — vendors at risk of going dormant. Admins can now also open any vendor's dashboard directly from the vendor page with the new View dashboard button, without switching into the vendor.
16 July - Metaobject-based vendor directory
The vendor directory component can now read your vendors from Garnet Vendors metaobjects instead of vendor collections. Turn on Use metaobjects instead of collections in the component settings — recommended for marketplaces that started with Garnet after May 2026.
14 July - Floating messages widget
A new floating messages widget is available for your Shopify theme. It puts a Messenger-style chat dock in the bottom-right corner of every page, so signed-in customers can browse their conversations and message sellers from anywhere in your store — without leaving the page. A Contact seller button opens it in place instead of navigating away.
13 July - Garnet landing page in 16 languages
The Garnet landing page is now translated into 16 languages. Visitors browsing in one of the supported languages automatically see the marketing site in their own language, making Garnet more approachable to merchants around the world.
10 July - Faster, customizable messages component
The storefront messages component is now built natively in your Shopify theme instead of loading the Garnet app in an iframe — so it appears faster and feels like part of your store. Its design is fully customizable: keep the clean default styling, or switch to your own CSS to match your theme exactly.
9 July - Grouped fields in the application setup
The application field picker now groups profile fields by their vendor-profile sections, matching the onboarding editor. Custom sections you create in the vendor profile (for example a Qualification questions group) now appear grouped when choosing which fields show on the application form.
9 July - Support for product bundles
Garnet now recognises product bundles. Bundles are prefixed with [Bundle] in the product list, and their listing shows a Bundled card with the products they contain. Because a bundle's stock is derived from its components, the quantity field is disabled — vendors adjust availability by editing the individual products instead.
9 July - New vendor login component
A new vendor login component is available for your Shopify theme. It ships with a clean default design and three layouts (compact, vertical, inline), and every part — title, button, colors, error message, spacing, and more — is customizable. Vendors sign in from your storefront and their dashboard opens in a new tab.
8 July - Pending vendor applications shown by default
The vendor applications list now opens on the Pending filter instead of All, so the applications waiting for your review are front and centre. You can still switch to All, Accepted, or Archived at any time.
7 July - Return to the vendor page after switching back
When a marketplace admin switches to a vendor from the vendor details page and later switches back to the marketplace view, Garnet now automatically brings them back to that vendor's page instead of the dashboard — making it faster to review several vendors in a row.
2 July - URL specification type
You can now create a URL specification to collect web links from vendors — a product page, a social profile, or a mailto:/tel: link. Garnet checks the value is a valid URL, and you can restrict entries to specific allowed domains.
