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Vendor details ​

Clicking a vendor from the vendor list opens the vendor details page. This view gives admins a complete overview of a vendor at a glance, with links to all relevant settings. From here, the admin can view and change settings on the vendor's behalf.

Vendor details view

Users ​

The list of users with their email, creation date, and last login. Click Add user to invite a new user, or click an email then Remove user to revoke access. See send invitations.

Shipping details ​

Displays the vendor's shipping configuration: zones, rates, and conditions for manual shipping, or ship-from address and parcel dimensions for Shippo and Easyship. Click Edit to update.

Settings ​

Toggle vendor-specific settings:

  • Enable automatic approval to skip product review for this vendor
  • Vendor is managed by the marketplace to indicate the marketplace handles this vendor's operations
  • Use custom commission to override the default commission for this vendor

Vendor profile ​

Displays the vendor's profile fields grouped by section. Click the Shopify link to edit the metaobject in Shopify Admin.

Rename and delete vendor ​

Rename the vendor or remove the vendor entirely.

Profits ​

Total commission earned by this vendor.

Products ​

Count of active and draft products, with links to filter the product list by status.

Orders ​

Summary of the vendor's orders: total count, unfulfilled, cancelled, total sales, total commission, and total due.

Offers ​

Count of offers by status: pending, accepted, and rejected.

Messages ​

Messages received, sent, and pending conversations for this vendor.

Vendor page ​

Status of the vendor's collection page (not started, draft, or live), with a link to the public page and to the Shopify Admin collection editor.

Membership ​

The vendor's membership details: plan, price, billing period, status, total paid, and next billing date. Links to the Stripe subscription.

Notifications ​

Whether the vendor receives the marketplace emails (Marketplace Default), none of them (No notifications) or a selection (Custom). Click Edit to choose which emails this vendor receives.

Integration ​

The vendor's integration type, store URL, price transform, and sync scope. Click Edit to update integration settings.

Notes ​

Internal notes about the vendor, such as the terms agreed on a call or a reminder for the team. Notes are only visible to admins: vendors never see them. Each note shows the date it was written, and hovering it shows its author.

  • Type in the text box and click Save, or press Enter, to add a note. Press Shift + Enter for a new line.
  • Hover a note and click Edit to change it, then click Save.
  • To delete a note, click Edit, clear the text and click Delete.

Add, edit and delete a vendor note

Payment ​

This section shows the vendor's payment provider settings. The marketplace can see at a glance which payout method the vendor has configured. Each provider links to its internal dashboard for reconciliation:

  • Stripe Connect: account status, onboarding progress, email, business name, country, and currency. Links to the Stripe connected account dashboard.
  • PayPal: PayPal email or Venmo handle used for payouts.
  • Mollie: Mollie account connection status.
  • Airwallex: Airwallex account connection status.