Garnet Marketplace

Vendor details ​

Clicking a vendor from the vendor list opens the vendor details page. This view gives admins a complete overview of a vendor at a glance, with links to all relevant settings. From here, the admin can view and change settings on the vendor's behalf.

Vendor details view

Users ​

The list of users with their email, creation date, and last login. Click Add user to invite a new user. To manage an existing user, hover their row and click Edit: from there, Resend invitation link sends a new invitation and Remove revokes their access. See manage a vendor's users.

Shipping details ​

Displays the vendor's shipping configuration: zones, rates, and conditions for manual shipping, or ship-from address and parcel dimensions for Shippo and Easyship. Click Edit to update.

When the vendor has not set their own shipping, the section shows Using default shipping rates with the marketplace default shipping rates, as long as default shipping is on and has at least one zone. Otherwise a red No shipping set badge warns that customers cannot get shipping rates from this vendor until a shipping is set.

Vendor without shipping

Settings ​

Toggle vendor-specific settings:

  • Enable automatic approval to skip product review for this vendor
  • Vendor is managed by the marketplace to indicate the marketplace handles this vendor's operations
  • Use custom commission to override the default commission for this vendor

Vendor profile ​

Displays the vendor's profile fields grouped by section. Click the Shopify link to edit the metaobject in Shopify Admin.

Rename and delete vendor ​

Rename the vendor or remove the vendor entirely.

Profits ​

Total commission earned by this vendor.

Products ​

Count of active and draft products, with links to filter the product list by status.

Orders ​

Summary of the vendor's orders: total count, unfulfilled, cancelled, total sales, total commission, and total due.

Offers ​

Count of offers by status: pending, accepted, and rejected.

Messages ​

Messages received, sent, and pending conversations for this vendor.

Vendor page ​

Status of the vendor's collection page (not started, draft, or live), with a link to the public page and to the Shopify Admin collection editor.

Membership ​

The vendor's membership details: plan, price, billing period, status, total paid, and next billing date. Links to the Stripe subscription.

Notifications ​

Whether the vendor receives the marketplace emails (Marketplace Default), none of them (No notifications) or a selection (Custom). Click Edit to choose which emails this vendor receives.

Integration ​

The vendor's integration type, store URL, price transform, and sync scope. Click Edit to update integration settings.

Notes ​

Internal notes about the vendor, such as the terms agreed on a call or a reminder for the team. Notes are only visible to admins: vendors never see them. Each note shows the date it was written, and hovering it shows its author.

  • Type in the text box and click Save, or press Enter, to add a note. Press Shift + Enter for a new line.
  • Hover a note and click Edit to change it, then click Save.
  • To delete a note, click Edit, clear the text and click Delete.

Add, edit and delete a vendor note

Payment ​

This section shows the vendor's payment provider settings. The marketplace can see at a glance which payout method the vendor has configured. Each provider links to its internal dashboard for reconciliation:

  • Stripe Connect: account status, onboarding progress, email, business name, country, and currency. Links to the Stripe connected account dashboard.
  • PayPal: PayPal email used for payouts.
  • Mollie: Mollie account connection status.
  • Airwallex: Airwallex account connection status.